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At 77a77, your information — including the details you provide when you register, your transaction records with bKash or Bank Transfer, and your session activity — is handled under this policy. Access to our platform depends on your local law and eligible regions.
This policy describes how 77a77 collects, uses, and retains information connected to your account. When you open an account, we collect the details you submit during registration — your name, contact information, and the payment method you choose, whether that is bKash, Bank Transfer, or another supported rail. We also collect records of your activity on the platform: pages visited, games opened, and transactions initiated through your account wallet. We use this information to operate your account, process deposits and withdrawals, and respond to support requests you raise. We do not sell your personal data to third parties for their own marketing purposes. Data shared with payment processors — such as those handling bKash or Bank Transfer flows — is limited to what those processors need to complete your transaction. Retention periods vary by data type. Transaction records are kept as long as required by applicable financial and regulatory obligations. Account profile data is held while your account remains active and for a reasonable period after closure. You may request a review of what we hold at any time through the support routes listed on this page. Availability of all features depends on your local law and the eligible regions we serve.
Understanding the boundaries of this policy helps you know exactly what protections apply to your data on 77a77 and where separate terms or third-party rules take over.
This policy covers all data you submit when opening or managing your 77a77 account — registration details, login activity, and the account settings you configure yourself, including any spending or session controls you set.
Deposit and withdrawal records processed through bKash or Bank Transfer fall within this policy. The payment processor handling your transaction operates under its own privacy terms once data leaves our platform.
Your browsing activity within the 77a77 lobby — which game categories you open, how long you spend on a page — is collected as session data under this policy and used only for platform operation and account support.
Links or integrations that take you outside 77a77 — including payment provider pages and any external verification services — are governed by those providers' own policies. We do not control how they handle your data.
You have concrete options when it comes to the information 77a77 holds on your account. If you want to see what data we have on file, you can raise a data access request through our support channel — we will confirm what records are held and in what form. If any detail is incorrect — a misspelled name, an outdated contact address — you can ask us to correct it, and we will update the record once we verify your identity through the standard account check. If you decide to close your account, you can request deletion of your profile data. Note that transaction records tied to bKash or Bank Transfer activity may be retained for the period required under applicable financial rules, even after account closure. For any question about how your data is used or stored, the support routes on this page are the right starting point. We aim to respond to data-related requests within a reasonable timeframe, though exact timelines depend on the nature of the request and applicable local law.
Submit a data access request via our support channel. We will confirm what account and transaction data we hold, in a readable format, after verifying your identity through the standard account process.
If your registered name, contact details, or other profile fields are wrong, contact support with the correct information. We update records once your account identity is confirmed.
You may ask us to delete your profile data when you close your account. Financial transaction records linked to bKash or Bank Transfer may be retained as required by applicable rules.
Any question about how 77a77 uses or stores your data can be directed to our support team. Use the contact routes listed in the support section below to get a direct response.
If you have a question about this privacy policy or want to exercise any of the data rights described above, use the contact routes published on the 77a77 site. We do not publish operating hours or response-time commitments we cannot verify, but every request submitted through these channels is reviewed by our team.
Open the chat widget from any page on 77a77 to reach our support team directly. Use this route for urgent account or data questions.
Send your data request or policy question to the support email address listed in your account area. Include your registered contact detail so we can verify your account.
The help section inside your signed-in account contains published policy documents and a form for submitting formal data requests. Check there first for standard queries.
We apply standard security measures to the data held in your 77a77 account, including encrypted connections for login and transaction flows. Cookies are used to keep your session active and to remember your account preferences — you can manage cookie settings through your browser, though disabling certain cookies may affect how the platform functions. We do not use cookies to build advertising profiles for third parties.
Account and transaction data is stored on secured infrastructure. Access is restricted to staff and systems that need it to operate your account or respond to your support requests. We do not share your data with unrelated third parties.
We use session cookies to keep you logged in and functional cookies to remember your account preferences. No third-party advertising cookies are set by 77a77 directly. Manage cookie behaviour through your browser settings.
Profile data is held while your account is active and for a defined period after closure. Transaction records — including bKash and Bank Transfer history — are kept for as long as financial and regulatory obligations require.
When this policy changes in a material way, we will note the update in the policy document itself. Continued use of your account after a policy update means you have had the opportunity to review the revised terms.
Answers to the questions we hear most often about how 77a77 handles account data, cookies, and your rights under this policy.
We collect the details you submit during registration — your name, contact information, and chosen payment method. Once your account is active, we also record transaction activity, session data, and any support requests you raise. This is limited to what we need to operate your account.
We share data only where necessary — for example, with payment processors handling your bKash or Bank Transfer transactions. Those processors receive only what they need to complete the transaction and operate under their own privacy terms. We do not sell your data for marketing purposes.
Submit a data access request through the support channel in your signed-in account area. We will confirm what records we hold after verifying your identity. The help centre inside your account has a form specifically for formal data requests.
Yes. When you close your account, you can request deletion of your profile data. Transaction records linked to bKash or Bank Transfer may be retained for the period required under applicable financial rules, even after your account is closed.
We use session and functional cookies to keep your account working correctly. You can manage or block cookies through your browser settings. Disabling certain cookies may affect platform functionality, such as staying logged in or saving your account preferences.
Use the live chat on any 77a77 page, the support email listed in your account area, or the formal request form in the help centre. All three routes reach our support team. Availability depends on your local law and eligible regions.